bensimo
January 18, 2007, 02:33 PM
This is a simple test of 10 questions. Rank yourself on a scale of 1 to 10, 10 being the best or almost always, 1 being the worst or almost never. Add up your points. If you get close to 100 I would expect that your employees will be over 3 times more productive than if your score was 30 or less. :)
DOES THE MANAGER
-provide regular and frequent opportunities for employees to voice complaints, suggestions and questions, provide reasonable and timely responses, and give employees what they say they need to do a better job?
-elicit answers/responses from the team and get them to use their brainpower to solve problems?
-listen to employees with 100% attention without distraction, without trying to figure out a response and with the use of follow-up questions to obtain missing details and suggested fixes?
-refrain from giving orders since by their nature they demeaning and disrespectful and destroy innovation and commitment?
-treat members better in terms of humility, respect, timely and high quality responses, forthrightness, trust, admission of error, etc than they are expected to treat customers and each other?
-publicly recognize employees for their contributions and high performance and never take credit him/herself?
-openly provide all company info to employees to the extent they need/desire?
-use values and high standards of them in order to explain why certain actions are better than others?
-use smiles and good humor with subordinates, not frowns or a blank face?
-generate in employees a sense of ownership? How?
Best regards, Ben
DOES THE MANAGER
-provide regular and frequent opportunities for employees to voice complaints, suggestions and questions, provide reasonable and timely responses, and give employees what they say they need to do a better job?
-elicit answers/responses from the team and get them to use their brainpower to solve problems?
-listen to employees with 100% attention without distraction, without trying to figure out a response and with the use of follow-up questions to obtain missing details and suggested fixes?
-refrain from giving orders since by their nature they demeaning and disrespectful and destroy innovation and commitment?
-treat members better in terms of humility, respect, timely and high quality responses, forthrightness, trust, admission of error, etc than they are expected to treat customers and each other?
-publicly recognize employees for their contributions and high performance and never take credit him/herself?
-openly provide all company info to employees to the extent they need/desire?
-use values and high standards of them in order to explain why certain actions are better than others?
-use smiles and good humor with subordinates, not frowns or a blank face?
-generate in employees a sense of ownership? How?
Best regards, Ben
