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-   -   If you sell me an ebook, I still want to be able to print a hard copy! (http://www.sowpub.com/forum/showthread.php?t=3203)

John David Bradshaw December 22, 2002 01:21 PM

If you sell me an ebook, I still want to be able to print a hard copy!
 
I booted up my computer to print out an ebook I bought yesterday. It was a pdf file. It looked great on my monitor screen, but I wanted to print out a copy and read it away from the computer...

Not this ebook! Printing was dis-abled. Don't ever do this to me...if I want to print a copy, I should be able to print a copy.

I understand that someone can print a copy, run off a zillion copies at OfficeMax and distribute them...but who is going to do that in these days and times.

Yes, the file was locked. I entered a password to open the book...but look! It created a Temp file called c154.pdf. What if I saved that file and tried to open it...bet I don't need a password now...

Oh, well...I may never finish reading this ebook since I must read it off the monitor...

Please, please, please--tell me before I buy your ebook that I can't print a hard copy. (Then, of course, I may not buy it--which is why you didn't tell me in the first place, right?!)

Bah, Humbug!

Merry Christmas, everyone...

JDB


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Michael Ross December 22, 2002 03:03 PM

Quick survey: Would you be willing to pay extra for a version which can be printed?
 
Two versions: a non-printable one and a printable one at a higher price.

Would you pay the higher price?

Michael Ross

P.S. I wouldn't. And I wouldn't buy the non-printable version either.

Joe Makowski December 22, 2002 03:06 PM

And make sure I can read it!
 
There's a guy giving away ebooks. Unfortunatly,
they are .exe files that only windows 98 and higher can read. I like my windows 95 and not going to change just to read ebooks. Now, if I can't read his freebies, why on earth would I order products from him. Over half of the people in this country (not to mention foreign countries), DO NOT HAVE A COMPUTER. Those that do,
a lot DON'T HAVE ULTRA MODERN ONES. If you're selling products aimed at people who see your book
on making a hundred dollars a day as a major step
up in the world...be advised.

Joe Makowski December 22, 2002 03:10 PM

Re: Quick survey: Would you be willing to pay extra for a version which can be printed?
 
My computer won't allow me to type the kind of words that would answer your question! :)
At what point did we totally lose it on customer
service. A few years ago I bought a $100 product that was really just an advertisement for his
$4,500 product. Never did get my money back. He
ended up serving time for his greed.

> Two versions: a non-printable one and a
> printable one at a higher price.

> Would you pay the higher price?

> Michael Ross

> P.S. I wouldn't. And I wouldn't buy the
> non-printable version either.

John David Bradshaw December 22, 2002 03:45 PM

No way, Jose'
 
There's no reason for two versions--

Enable printing, and price it accordingly.

Printing disabled, and acknowledged, is a definite dis-incentive for me to buy.

JDB


Let me introduce Dave Vallieres...

Robert Edmonds December 22, 2002 11:27 PM

About as bad as a Camtasia file that takes 10 HOURS to download!(dno) (DNO)
 

Clive December 23, 2002 08:40 PM

Re: If you sell me an ebook, I still want to be able to print a hard copy!
 
I wonder why any author would disable the print function. Anyone frustrating their customers after the sales process loses repeat business. No referrals and no repeat sales. It's just not worth it.

Clive


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