> It's never as bad as you imagine it will be!
> ;)

> - Dien

Michael. Once upon a time I was assigned a customer whose steely eye and no-nonsense
attitude had me thoroughly intimidated.

Mr Wudarski was dying of sugar diabetes and that
particular day he was stumping around his electric
cart in his factory , fire coming out of his
nostrils and smoke out of his ears. His face was
gray with pain.

He was furious at something his floor supt had
done. I got off the elevator and there they were.
One hanging his head, the other screaming at him.

I walked off to one side to avoid being included
in this embarrassing scene.

When the skinning alive was finished, I approached
the fearsome Mr. Wudarski with "Hi Cas, I came by
to show you..."

Cas interrupted with the most vile and loud
curse words an old sailor could dream up. He
glared into my face and said something like
unprintable ( take your %^^&*+= sh*& and get the
*^$$ out of here."). Substitute the nastiest
things you can think of.

I didn't know how to respond. I wished that I
could vanish through a crack in the floor. I
thought I might cry but I blurted out "Cas,
you don't mean that".

He glared one more second then relented. "Ah,
what the h#&&. Come on into the office."

He bought. I never again was afraid of being
rejected in a sales situation. I reasoned that
there was nothing worse that could happen and
I had lived through it."

Hope that's helpful. Capt Charley