Yep, that's exactly swhat I WAS doing - asking for some feedback in case I DID do something wrong.

Shame some people have to be so damned rude and accusatory (not you!) when they don't even know me!

Cheers

Philip

> Philip,

> It's really dangerous in business to use
> your own personal reactions to something as
> a guideline to how other people think.

> I think you were on the right track to ask
> for others' opinions. It's a little hard
> sometimes to accept the validity of someone
> else's reaction, but this is an important
> part of pleasing many types of customers and
> not alienating them needlessly.

> Best wishes,
> Marcia Yudkin