Hi Dennis,

Thanks for sharing that info about how Southwest Airlines picks their employees... Fascinating stuff! Definitely a different way to do it - and it seems to work too !

I guess a lot of people say it's good to "think outside of the box" - but how do you do that? I've recently been reading this book on that topic - "The Do-It-Yourself Lobotomy" by Tom Monahan. It's well worth checking out... (I don't get any benefit or "kick-back" by mentioning it - it's simply a good book...)

Thanks Dennis - that was an excellent post!

- Dien