> Lindsay Fox says that business is easy. He
> says that you only need to do three
> things....

> - Make your customers happy
> - Make your employees happy
> - Make a profit (that is, don't set things
> up so that you go broke making your
> customers and employees happy!)

I found the exact quote (in case anyone's interested)....

Lindsay Fox said:

"Business is simple: all you need is a happy customer and a contented workforce, and you need to make a profit. Get two out of three and you'll fail. You need the three ingredients all the time. It's not difficult."

(From "Financial Review Boss" magazine, April 2003, p. 60. You can read the whole article at the link below.... There are a number of interviews with successful Australian entrepreneurs.)

Anyhow, I personally liked the quote.... Lindsay Fox made his fortune in the "trucking" business, so his philosophy must come from that. I hope some others find this quote valuable too. :)

- Dien Rice


They just did it