Thanks Don,

Glad you took things on a positive note...

Besides Harvey Segal's Clickbank info product I mentioned...

Some Quick research found the following somewhat related info...

As you know there are Many ways of Re-working business ideas into all kinds of interesting Directions... Here you go...

Might be a few other ideas for some to pickup on...

http://www.merchantseek.com/reducerefunds.htm
http://www.accept-by-phone.com/artic...ce_refunds.php
http://www.americanchronicle.com/art...rticleID=12587

Info-Product Marketing Secrets Exposed!
How to reduce your refunds to less than one percent ... when 5% is normal! ... Use this marketing secret to position your info-product to make many more ...
http://www.marketingrocket.com/prodipmse.php

Low-Stress Helpdesk: Increase Sales, Reduce Refunds, Save Time ...
Your Web-Based Help, Support & Service Desk for Your Site Visitors, Prospects & Customers! Convert More Prospects to Customers, Skyrocket Customer Loyalty, ...
http://www.lowstresshelpdesk.com/

And of course a favorite of a few here...

The Gary Halbert Letter
Your info product should be very high priced and you should only let people buy .... learned in this letter, you're able to reduce your refund rate to 15%. ...
http://www.thegaryhalbertletter.com/...s_revealed.htm

There's probably a few more of these things somewhere in Google...

Phil