email. I know it is a free service but I dislike being treated like a criminal....due to other scumbags out there in cyberspace.

> I had a simple spam policy. It was as
> follows.

> 3 spam complaints and your account was shut
> off. No exceptions. No refund of fees.

> Was it always fair to the account holders?

> No it wasn't. I've been around the block
> many times and know that there are all sorts
> of people out there.

> People who simply forget the signed up for
> something and whine about spam.

> People who are malicious and will sign up
> other people without their knowlege causing
> you to innocently spam people, etc.

> But this was my business. And if I had too
> many complaints, my ISP could have shut me
> down. So it is really hard to be angry at
> the folks running the service when all they
> are trying to do is be sure someone out
> there doesn't get them shut down.

> The best system to avoid is is a double opt
> in system where for every subscriber who
> fills out a form, an email is sent out
> telling to take a specific action to
> subscribe.

> This gives you proof that the person was
> really subscribing and destroys any spam
> complaints credibility with the hosting
> company.

> But double opt in dramatically reduces the
> speed at which you can grow your list.

> Alas, there is no one size fits all solution
> to spam.

> But there are services that are a bit more
> lenient than the way this service is acting.

> Just my 2 cents.
> Steven