Gordon -

Good points regarding who gets blamed - that's why I'd never want to be in the fulfillment or quick print business:-)

I'm planning a trip to NE Ohio in two weeks for my Mom's retirement center XMAS party on the 17th. I finalized the details, but will email you when I know what's up. I'd be glad to meet you and Rick - perhaps somewhere closer to you guys than Ashtabula. How about the Quail Hollow Pub for a burger? Will be in touch.

Bob