Hi,

I can't believe I forgot about that book, as it's the perfect reference for the kind of question I was asking. I'm kind of embarrassed.....

I actually bought two copies of it, and I've read it twice. Part of what's in it I can do. Some of it I just don't have the face-to-face chutzpah to make work: like bartering being a building agent in exchange for office space.

Apparently I need to read it another time and let it sink in this time.

Thanks for telling me about the book, and reminding me the use it can be put to.

Your friend and fan,

- Boyd

> Boyd, look in the book by Steve West I told
> you to
> get...under how to get vip service.
> Also, tipping in advance is good. Remember,
> the
> tip means to insure promptness. :)
> By the way, are you USING the book????