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> Hi!

> Sorry about the incomplete subject line.

> I need some surefire ways of getting
> Excellent Service in restaurants.

> Backstory: recently some relatives came to
> visit, and my wife and I took them to a new
> steak place called Saltgrass. We happened to
> get an absolutely fabulous waitperson named
> Leila, and we all left the restaurant
> ecstatic about how great the experience was
> ($125 dinner check didn't detract from our
> happiness).

> A few weeks later my wife and I decided to
> celebrate something by going back to the
> same restaurant. Guess what happened? We got
> a slow, dumb, disinterested waitress who
> seemed to be on some kind of medication, our
> "well-done" steaks were raw
> inside, we had to practically beg for
> refills on coffee, etc., etc. To make the
> situation even more aggravating across the
> room we could see Leila giving other patrons
> the same kind of great service she had given
> our party on the earlier visit (Leila seemed
> to have an assistant that worked for her,
> I'm not sure how she had it set up, but
> between Leila and her assistant her tables
> got Royal Treatment). My wife and I were
> childishly disappointed, we got fussy with
> each other, had a fight at home, and the
> evening was just a Disaster! We don't want
> to repeat that experience!!!!!!

> Does anyone have techniques for demanding
> and receiving Great Service at any
> restaurant?

> Thanks in advance!

> - Boyd