Hi Jim,

I agree, it's wonderful to get a fantastic response from customers!

I know there are many people (usually inexperienced) who think that being successful in business is about taking advantage of others. It's NOT about this....

It's about offering something which satisfies people's genuine wants, and creating happy customers. When you do this, then business is a pleasure. :)

Thanks Jim for sharing your experiences.... :)

- Dien Rice