hi, the book is still available for 5 dollars
from melvin powers of wilshire book fame...a
bargain..

this book is one of the best books in that field.
its simple and direct and avoids the "magic" approach that so many books seem to have...

find what you do well, love to do and give great
customer service and you'll do very well in this
world...see, its the simple stuff that works...
not the complicated and the high tech...try
relating to people on a one to one level, meeting
them at their point of need and you'll have so much work it will make your head spin...