I thought this sort of stuff should sluice off you like water off a duck's back.

I've never seen you angry, let alone this angry.

The guy was unprofessional...these things happen.

But you being upset while he isn't is only compounding the problem.

If you think that this is the best company for your products I would not give up on them totally, but you are off to a bad start and companies often rally around their staff - even when they are wrong.

Get out a few balls and a driver and have a lash...you know who's face will be on the ball...then go down to the cave and relaax..