Hello Dien,

I believe high standards, honesty, and giving more to your client than he/she paid for is the ONLY way to do business... at least it is for Jim and me.

What I noticed in the past, when I worked for others, was that my standards for customer service was *always* higher than my boss or the company I worked for.

And it caused problems. My customers loved me, and my referrals were always numerous.

But, I think my attitude toward my customers were seen as a threat by my employers. ???

Honestly, I just couldn't lower my standards. So, I came to the realization, "Diane, I think you better figure out how you can be your own boss and run your own business."

And, with Jim's support, I did. :-)

But, before I did that, I had found out Tom Hopkins(the #1 real estate saleman in the USA) was going to be in Indianapolis. After making numerous calls, I was able to set up an appointment with Tom.

We spoke and he *highly* recommended several business owners in Indiana for me to check out that he knew personally. Also, he recommended that I strongly consider going into business for myself.

Now I am able to provide quality service, quality products, and give my customers the respect they deserve.

And as you know... it's much more fun when people trust you. :-)

Cordially,
Diane Everroad

P.S. Dien, sorry I can't visit your board more often. I started another business in Oct., and now my time is more limited than ever.

Now I *really do* wish there were 68 hours to a day... because there is so much I want to do! :-)




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