Sandi Bowman
February 25, 2007, 02:27 PM
I haven't had time to do the research on Web 2.0 so no direct opinion there yet.
IF, and that's a big if, web 2.0 or some such allows more direct sales like interaction, then I'd be all for it. One of the big frustrations for me has been the lack of a real sales situation. As a long time salesperson, trainer etc..I really miss the face to face interactivity. There's nothing quite like seeing a person's reaction and judging their body language etc...to increase comfort level and leverage for both parties, IMHO.
Until I have time to read and study, that's the best opinion you'll be able to get from me. Personally, for anything major, I would hate shopping online as it now stands...in fact, I won't do it currently, if I have a choice. Yet, I've been known to buy from catalogs so...go figure.
Here's another little thought: I find I buy more confidently and easily from catalogs these days. Wonder if the influence of the internet has anything to do with that change? Could it have something to do with not being rushed by 'time outs' and being more in control of the entire ordering process (like going back and re-reading portions of the description, for example, without having to re-do everything again) from a catalog versus internet? More food for thought?
Sandi Bowman
IF, and that's a big if, web 2.0 or some such allows more direct sales like interaction, then I'd be all for it. One of the big frustrations for me has been the lack of a real sales situation. As a long time salesperson, trainer etc..I really miss the face to face interactivity. There's nothing quite like seeing a person's reaction and judging their body language etc...to increase comfort level and leverage for both parties, IMHO.
Until I have time to read and study, that's the best opinion you'll be able to get from me. Personally, for anything major, I would hate shopping online as it now stands...in fact, I won't do it currently, if I have a choice. Yet, I've been known to buy from catalogs so...go figure.
Here's another little thought: I find I buy more confidently and easily from catalogs these days. Wonder if the influence of the internet has anything to do with that change? Could it have something to do with not being rushed by 'time outs' and being more in control of the entire ordering process (like going back and re-reading portions of the description, for example, without having to re-do everything again) from a catalog versus internet? More food for thought?
Sandi Bowman
