MichaelRoss
October 6, 2008, 07:39 PM
TW,
Thanks for keeping sane.
Of those who You call back, how many then go ahead - as a percentage?
Of those who go ahead after your call, what was the Excuse they used when they said "I'd have called you back earlier but..."?
Have you tried not calling back and seeing if the Eventual Call Backs are the same in number, as those who you call back and end up going ahead?
Why is this only 3 times per year?
When you call them back, what do you say?
Rule # 4: People don't call back to tell you No. One, it costs them time/money to do so and they can't be stuffed. Two, they don't want to be pressured into a Yes. Three, they don't like the hassle of doing it when it's easier to do nothing. Four, doing so is Low down on their Priority List and then they just plain old forget - and after long enough, if they remember, they figure there's no point cause you take their lack of call as a No anyway.
What service is it you're offering?
Michael Ross
Thanks for keeping sane.
Of those who You call back, how many then go ahead - as a percentage?
Of those who go ahead after your call, what was the Excuse they used when they said "I'd have called you back earlier but..."?
Have you tried not calling back and seeing if the Eventual Call Backs are the same in number, as those who you call back and end up going ahead?
Why is this only 3 times per year?
When you call them back, what do you say?
Rule # 4: People don't call back to tell you No. One, it costs them time/money to do so and they can't be stuffed. Two, they don't want to be pressured into a Yes. Three, they don't like the hassle of doing it when it's easier to do nothing. Four, doing so is Low down on their Priority List and then they just plain old forget - and after long enough, if they remember, they figure there's no point cause you take their lack of call as a No anyway.
What service is it you're offering?
Michael Ross
