Sandy,
As you probably know, there are Many reasons why people would rather use Craigslist than most Boring Realtor web sites...
Since I track Craigslist news amongst other interesting stuff...
Some might enjoy the following and get a few Ideas & Answers...
The Architecture and Ambition of Craigslist
http://blog.topix.com/archives/000095.html
http://24hoursoncraigslist.com/subs/nowplaying.html
Phil