Read EVERY Self-Help Book on Earth in 30 Seconds

[Glenn]

Thanks Tom,

It Feels Good when you can make others Feel Good.

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Bob and I decided
to have lunch at MamaMia's Italian Restaurant.

The meatball sandwich was scrumptious and
twice what I could eat ... and then some.

Our waiter Ryan approached our table and
asked if we'd like a box to take home.

"Of course, it'll be dinner" we responded.

In good waiter fashion Ryan asked ...
"Would you like me to take it back and wrap
it for you or, would you prefer me to
bring the take-out boxes back here so
you can package it yourself?"

Up until now, I've never been asked that
question by a waiter ... never.

We both opted to have Ryan take care of it for us.

While Ryan went back to the kitchen ...
I pulled out my trusty pre-printed 'Thank You' cards
and wrote ...

Thank You ... for your professionalism and for your
service. It is greatly apprectiated!" ... and signed it.

When Ryan returned with our to-go boxes ...
I handed him the 'Thank You' card ...
and underneath I included a $1 scratcher ...
worth thousands.

As I handed the card to Ryan I said ...
"It's not very often we get recognized for the
little things we do to improve our service ...
and what you did for us showed your true
professionalism ... and we apprecitate it."

Ryan came close to tears ... really ...
and when I asked what he would buy first
if he won thousands ... his eyes shot up
in both directions ... blinking to hold back tears ...
(we could see how much he appreciated the recognition)
then finally collected himself enough to say ...

"I'd probably pay my rent up ... for a year!"

When I returned a couple of days later and
called him by name ... he was quite surprised ...
and impressed ... "Hey Honey, that scratcher you
gave me ... I won a buck!"

And he was excited!

Thanks Glenn ... for the fun this is ...
and the tremendous impact it has on people's lives.