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  #9  
Old September 6, 2000, 08:10 AM
Steve MacLellan
 
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Default Re: Thanks Steve, but there was a different message...

> Thanks for your efforts to help, Steve. But
> the error that Diane got was as follows:

> -------------------------------------
> Security Alert
> The name of the security certificate does
> not match the name of the site.

> I went to View Certificate, and it stated:
> Issued To Music.Note.com
> Issued By Thawte Server CA
> -------------------------------------

> Your tip in reply refers to fixing another
> popup message, which says:

Hi Marty — the message above is what I got as well using MSIE 5.0

> -------------------------------------
> This page contains both secure and
> non-secure items. Do you want to display the
> non-secure items? [Yes/No]
> -------------------------------------

I don't believe I saw this message at all...

> I appreciate your helpfulness, but the
> message she got has to do with the entity
> that the cert. was issued to
> (music.note.com) does not match the name of
> the site it is used on (profitinfo.com).

Your host and the call to the https does match the certificate, because the secure call transfers them to the secure server on music.note.com

> music.note.com is my host, but it looks like
> purchasing my own cert. is the only way to
> get rid of that popup message.

These are expensive and can be annoying to install.

Let me show you an example and you can decide if it is not similar.

https://host8.4ua.com/taxsecretsofthewealthy/secure.html

The certificate my customers uses in this case is not registered to taxsecretsofthewealthy.com. It is registered to the secure server, which appears to me to be exactly the same as your situation. When you visit the URL above you are not presented with any pop-ups. However ... if you want to view the certificate you can do so from your file menu by choosing "properties." You can see, in this case, the certificate is registered to host8.4ua.com.

Anything introduced to the page from someplace else uses absolute URL's and for example the image at the top is called like this:

https://host8.4ua.com/taxsecretsofthewealthy/secure.jpg

Even the "thank-you" page that the user is directed to after submitting the form is a secure call. From the "thank-you" I have other absolute URL's using http://taxsecretsofthewealthy.com which THEN transfer the customer away from the secure connection.

When you had the problem using absolute URLs did you use https://music.note.com/profitinfo/.....? (to call images etc..)

I hope this helps Marty. Your server set-up, and the servers I put clients on are similar. Your server is Solaris and mine is Linux but these are both suitable operating systems for Unix environments. Your server is using the same server software Apache/1.3.6.

If I can solve the problem using the method as described, I don't see why you would not be able to do the same thing. Granted there may be some details I'm missing, but IMHO your secure order form can be marked-up so the users is not presented with security warnings.

Best Regards,
Steve MacLellan




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