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-   -   "Marketing and Sales 201" (http://www.sowpub.com/forum/showthread.php?t=3607)

Don Alm January 11, 2007 05:51 PM

"Marketing and Sales 201"
 
Report from the Battlefield;

I learned, long ago, that....the absolute BEST WAY to sell "Corporate Accounts" (for MY type of services)
(It's how I sold the Walgreen Co and other Corps on using MY Alarm Co. when I had an Alarm Biz in Chgo))....
....was to offer a "FREE Trial TEST" of the program I wanted to sell them. (Nowadays, it's an "In Room Advertising" program selling Pizzas for a Pizza Chain of 27 stores...to Guests of Hotel/Motel rooms)

So...I would pick one of their "smaller locations" and offer a "Freebie Trial Test".

In the present case of selling a Pizza Chain on using MY program of selling their pizzas....I chose a VERY small town where one of their stores is located...got the 2 motels in town to allow me to set up MY "In Room TV Stands"....then sent the "Marketing Exec" at Corp Headquarters a fax, explaining what I am doing...along with a Sample of THEIR AD...asking that they simply "approve" my Sample.

Well....as I expected...the "Corporate Marketing Exec" DID respond...changed a couple of things in the ad and said, "Let's see what happens!"

So...it's now been over a month and I just now (Jan 11) got an "OK" from the BIG "Marketing VP" to "Go Ahead" with 7 other locations....in 2 other towns...
...that the "Trial Test" proved out to be (in HIS words)...."Beyond Our Expectations"....and they would be "Paying MY Fee for these locations and, when I was ready with OTHER towns to let them have "FIRST RIGHT OF REFUSAL!"

So....if you are contemplating trying to get business from large Corporate Accounts....the best way I've found that works for ME....is to offer them a "Freebie Trial Test" for a certain period of time (I usually use 30 days) and, if the Trial turns out to be "good"....you are IN.

thanks for letting me share my excitement with you and maybe this will help someone along the way.

Don Alm...."Marketing Guy"

bobmcalister January 11, 2007 06:18 PM

Re: "Marketing and Sales 201"
 
thanks don..!

the free sample approach is good for almost anything...except life insurance !

thanks

Jason January 12, 2007 12:21 AM

Re: Don, as I stated in an earlier post
 
IT is not the pizza joint that needs to be sold and that is almost a waste of your time to concentrate so heavily on 1 pizza chain.

By this I mean, If you really have hotels that will allow you to place these in their rooms, why are you selling the pizza joints on it?
The pizza joints are SOLD already, and if they are not, they have their eyes full of pizza sauce.
I would create a scenario where the pizza joints would "bid" for my real estate!
Understand that if you have the real estate that they want, you are in a sellers market.
You are wasting time and concentrating on one pizza franchise.
Your time would be better spent jumping through the hoops that you say you don't have time for and trying to secure the real property you are after.
This real estate is a 4" x 4" spot on the night stand next to the remote.

For instance, if you were interested in setting this up as you described with a franchise, I would choose securing the real estate first (hotel) and then renting it to the leasor ( pizza joint)

How do you secure the Real Estate you ask?
Maybe through the proper channels ( no pun intended)
If you were interested in Motel 6 ( like the example you previously had on your site) I would go to the link below and fill out the form.

http://a1185.g.akamai.net/f/1185/110...pplication.pdf

This is how things are done in the real world of business.
You can't put the cart before the horse and expect to get anywhere.

Best wishes in '07

J. Robbins January 12, 2007 03:00 AM

Interesting Jason!
 
Quote:

Originally Posted by Jason (Post 13443)
IT is not the pizza joint that needs to be sold and that is almost a waste of your time to concentrate so heavily on 1 pizza chain.


I'm a little confused Jason and maybe you can shed some light on this.

Don posts on stuff he did and shares his personal experiences here.

You tell Don how he is not doing it right and how he should do things different.

How are you qualified to be preaching to Don?

Have you sold any Motels or Pizza shops a program like this?

If so, who, where and when?

I'm curious because as far I can tell you haven't sold much of anything but you sure are full of advice on how those out there doing it are doing it wrong.

What makes you think you are so right when you yourself haven't done it?

J. Robbins

ImpactYourArea.com January 12, 2007 10:09 AM

Humm, excuse me Jason
 
I didn't realize....

Quote:

Originally Posted by Jason (Post 13443)
This is how things are done in the real world of business.
You can't put the cart before the horse and expect to get anywhere.


how narrowminded young people are.

Your entire post wreaks of youthful sales ignorance. You clearly, do not have a handle on sales, unless it is in the form of a restrictive methodology. Which us "Old Timers" (Thanks James) know from years of DOING IT, one will not last long, if they do not have multiple ways of selling.

The other point which proves where you lack, is that in sales, every person throughout the deal is important. The pizza chain, the hotel/motel, the program, those that will be viewing the finished product, and yes even the lowly sales person.

Just like opinions, there are as many ways to sell. The real world is about trying different ways until you find something that works. It's not exclusively forms and documents.

If this were the case, then the Department of Defense, FBI, DEA, and IRS would not be clients of mine. They became my clients because someone from one of those agencies, many years ago simply called me out of the blue, because they were told I knew what I was doing.

I was willing to stop what I was doing and help them out with a problem they had. Then it began. One agency after another began calling. No forms, no documents, no Dunn & Bradstreet listing, etc...

You say you want to make this a positive thing, why don't you go out and start selling door to door and then come back here and share your knowledge as Don has done.

But at the end of the day Don has scored a large client, which gives him the opportunity to retrieve a testimony from them to put in his sales portfolio, and your opinion becomes mute.

Woody Quiñones
ImpactYourArea.com

Millard Grubb January 12, 2007 11:39 AM

Re: "Marketing and Sales 201"
 
Don,

I appreciate greatly your reports from the front line. You truly are someone who has the gumption to get thing done, one way or another.

Although our styles of selling are different, I have learned a great deal from you and I thank you.

This post has thought me ONE GREAT thing. I cannot be YOU. You cannot be ME. But, we CAN LEARN from each other.

Even though I made money with your restaurant guide in Branson, I would have had an EASIER job of it if I just did things within my personality and not try to be JUST LIKE you, a trusted mentor.

That is an important key that even people that have been around a while (like me) sometimes forget.... sheesh!

Thanks for being you!

Millard

Jason January 12, 2007 05:06 PM

Re: Interesting Jason!
 
Quote:

Originally Posted by J. Robbins (Post 13444)
I'm a little confused Jason and.
you can shed some light on this.
I will try

Don posts on stuff he did and shares his personal experiences here.
Good for him, his marketing is working! (you figure that one out.)

You tell Don how he is not doing it right and how he should do things different.

How are you qualified to be preaching to Don?
I may not be qualified to be preaching to Don in your eyes as I havn't told you any "Superman stories" to make you think I have done things that I haven't.
I do have a background working in a hotel as a bell captain, and know a thing or two about how things are done.

Have you sold any Motels or Pizza shops a program like this?

I have sold something to a pizza shop with the hotels approval first.
Is it something I repeated NO.
Did it work for the pizza shop, I believe so!
Did they sell 8-20 more pizzas per day as in the story Don told, HECK NO!



If so, who, where and when?
Not a chance.
I'm curious because as far I can tell you haven't sold much of anything but you sure are full of advice on how those out there doing it are doing it wrong.
have sold a number of things, mainly services that I performed myself.
Again, I don't need you to think I am the worlds greatest salesman as I don't have a little link at the bottom of this post where I will ask you to purchase something I just boasted about being so successful at doing.


What makes you think you are so right when you yourself haven't done it?
Don't take my word, that is up to you, however I do have a background working IN a hotel as a bell captain and was involved in many of the sales functions and worked close with the sales and catering manager and know how some things work. Do you?

Let me try to shed some light on this for you by now asking you a couple of questions.........

In the story, it is a chain of 27 pizza joints correct?
Don claims to have given them free trial with a small store correct?
Don talked to the "Corporate Marketing Exec" correct?
Said marketing exec agrees after some changes correct?
Is told they would be ""Paying MY (Don's) Fee for these locations and, when I was ready with OTHER towns to let them have "FIRST RIGHT OF REFUSAL!"
Correct?
Don charges " $10 / day" ( said in a previous post) or $300/mo correct?
And by him saying they would be "Paying MY fee" suggests that that number is $300/mo.

Now lets assume that he eventually gets the all 27 locations and discounts 33% down to $200/mo because they are giving him so much business.
Lets see $200 x 27 = $5,400
HOLY COW!!!!! that is $64,800/yr!

My first question is, what in the heck is this marketing exec paid to do?
He is going to write a check for $64,800 per year for something that he should already be doing.
If he isn't already doing it, Don just faxed him the idea and he will soon take the relationships that they have within the hospitality industry and put it into action, minus Don.

Don't think I am right, that is o.k., some people are better served by learning the hard way.
Jason



J. Robbins


Jason January 12, 2007 06:32 PM

Re: Humm, excuse me Jason
 
Quote:

Originally Posted by ImpactYourArea.com (Post 13446)
I didn't realize....



how narrowminded young people are.
Thanks woody, for calling me young.
Your entire post wreaks of youthful sales ignorance. You clearly, do not have a handle on sales, unless it is in the form of a restrictive methodology. Which us "Old Timers" (Thanks James) know from years of DOING IT, one will not last long, if they do not have multiple ways of selling.
I am 32 and got my first sales job at the age of 12. Newspapers.
I sold subscriptions to the Milwaukee Journal as well as delivered and collected on accounts.

Ever since then I have been invoved in sales on and off.
By my math this is 20 years.
Roughly 2/3rds of my life I have been involved in sales.
How many years have you been selling Woody?

I don't say this to ridicule you just to point out that I have also knocked on a few doors.

The other point which proves where you lack, is that in sales, every person throughout the deal is important. The pizza chain, the hotel/motel, the program, those that will be viewing the finished product, and yes even the lowly sales person.
I am not saying that the pizza joint isn't important, nor am I saying that the salesperson lacks importance.
I am however, saying that the key to making it a go is the Hotel/Motel


Just like opinions, there are as many ways to sell. The real world is about trying different ways until you find something that works. It's not exclusively forms and documents.
Again, I am not saying that you can't sell in different ways, infact it is important to do so just as you say, which is why once a "corp marketing exec" of a 27 chain pizza joint that isn't already doing it, soon will be after they get the idea from Don.
After the idea is hatched by Don(again assuming that it has not been thought of before), please explain the importance of Dons involvement in the project.
The only thing I can come up with is Dons connections within the hotels/Motels.
Do you have any other reason Don would need to be involved?
Assuming that these marketing execs know what you stated earlier about not being around long without multiple sales avenues, don't you think that they already have connections within these hotels and motels.


If this were the case, then the Department of Defense, FBI, DEA, and IRS would not be clients of mine. They became my clients because someone from one of those agencies, many years ago simply called me out of the blue, because they were told I knew what I was doing.



I was willing to stop what I was doing and help them out with a problem they had. Then it began. One agency after another began calling. No forms, no documents, no Dunn & Bradstreet listing, etc...You are correct, I have always stated that excellent service will get others knocking on your door for
I will expand on this when I have more time!


You say you want to make this a positive thing, why don't you go out and start selling door to door and then come back here and share your knowledge as Don has done.
I do, I have, and I have and you call me youthful, so be it


But at the end of the day Don has scored a large client, which gives him the opportunity to retrieve a testimony from them to put in his sales portfolio, and your opinion becomes mute.
So he says! His portfolio is his posts and is read by his prospects here and at other forums.
Jason


Woody Quiñones
ImpactYourArea.com


mtran2000 January 12, 2007 07:04 PM

The question here is
 
What is being sold, the motel TV Guide with pizza advertising or the business opportunity

ImpactYourArea.com January 12, 2007 07:59 PM

Re: Humm, excuse me Jason
 
Jason,
Quote:

Originally Posted by Jason (Post 13451)
How many years have you been selling Woody?

I am coming up on 38 years in two months. In those 38 years I've started 3 businesses, without a lick of sense, but somehow they became successful and then I eventually sold them all.

Thanks for asking
Woody Quiñones
ImpactYourArea.com

Jason January 12, 2007 09:30 PM

Re: Humm, excuse me Jason
 
Quote:

Originally Posted by ImpactYourArea.com (Post 13453)
Jason,

I am coming up on 38 years in two months. In those 38 years I've started 3 businesses, without a lick of sense, but somehow they became successful and then I eventually sold them all.

Thanks for asking
Woody Quiñones
ImpactYourArea.com


Great, drawing on your 18 years extra knowledge than myself, maybe you could help me by answering one of the questions I asked a bit farther down in the same post.

The question my dumb **** can't understand is why would a Big honcho marketing exec from a 27 store operation need someone to help them once the cat was out of the bag?
I can understand that if Don had all of the Real Estate locked up through the relationships he had built they would need him, but why else?
Not being a smart ****, I really don't get it.
Thanks,
Jason

SteveSki January 13, 2007 09:03 AM

Re: You're excused Jason
 
Quote:

Originally Posted by Jason (Post 13462)
Great, drawing on your 18 years extra knowledge than myself, maybe you could help me by answering one of the questions I asked a bit farther down in the same post.

The question my dumb **** can't understand is why would a Big honcho marketing exec from a 27 store operation need someone to help them once the cat was out of the bag?
I can understand that if Don had all of the Real Estate locked up through the relationships he had built they would need him, but why else?
Not being a smart ****, I really don't get it.
Thanks,
Jason


Hi Jason, Why don't you ask your questions to someone who has been selling this program to Hotels and Pizza chains longer than Don Alm has?

His name is Don Clay and his website is: http://www.claypublishing.com/site_info.php?id=2

Maybe he will be willing to give you his secrets for free but it's not likely.

One thing about Don Alm is yes he sells info but he also gives much of it away for free and the fact is: His info works but only if one is willing to learn and apply it. Plus one needs to have a Can-Do Attitude. Most people have big Fat But's that stop them from doing much of anything but whine.

Cheers,
Steve Shulenski
www.PetPhotographyBusiness.com

ImpactYourArea.com January 13, 2007 10:19 AM

Re: Humm, excuse me Jason
 
Good Morning Jason,

Quote:

Originally Posted by Jason (Post 13462)
Great, drawing on your 18 years extra knowledge than myself, maybe you could help me by answering one of the questions I asked a bit farther down in the same post.


Sure, glad to help.

Quote:

Originally Posted by Jason (Post 13462)
The question I can't understand is why would a Big honcho marketing exec from a 27 store operation need someone to help them once the cat was out of the bag?


In a word, "VENDOR".

Quote:

Originally Posted by Jason (Post 13462)
I can understand that if Don had all of the Real Estate locked up through the relationships he had built they would need him, but why else?

Not being a smart aleck, I really don't get it.
Thanks,
Jason


Being that I have dealt with large corporations over the years, I had wondered that very same thing. I use to think, that if the proverbial cat got out of the bag, I would lose business.

But one day a client of mine revealed something to me, which validates what Don does.

From your viewpoint "Why would this executive pay $65,0000-$70,000 a year to Don, when they could do it themselves."

Again, in a word, "Cost". If Don's program saved them one third to two thirds in corporation's expenses then $65,000-$70,000 a year is cheap from the pizza chains viewpoint.

Large businesses are not in the business of doing it all themselves. They contract the work out and are always open to ideas that will save them time, money and manpower, but will make them money and build their business.

Being that there was a free trail period, this gave the pizza chain the time to do a cost anaylsis and measure pizza sales on a daily basis in the targeted cities. There was probably a projected increased amount desired.

For example, if the pizza joint was selling 10 pizzas every friday night for the past 6 months, the desired projection might be 13-15 pizza every friday night during the free trial period.

Even though Don promised 8. A good marketing director uses the +/- when calculating precentages.

If the increase reached or exceeded the projection then Don's program has proven itself. Now the company is ready to move forward and institute Don's program on a contractual basis.

And even with all this raw data, along with program knowledge and advertising locations, successful businesses trust their vendors to keep doing or improving on what they deliver.

This is one less thing they have to do, along with using their personnel to do what a vendor can do for them, faster, cheaper and more efficiently.

As for the real estate end of it. The executive won't upset the balance, if he is in a prime location. The mentality of it says, "If it ain't broke, don't fix it!"

Being that Don has the "IN" with the hotel/motel, sending in someone from corporate, which doesn't have an established relationship, could cost them that prime spot in all the rooms, that is increasing their sales.

Let's also not forget that this marketing director, now has a connection into the hotel/motel chains via Don. It wouldn't be reaching for the executive to consider having Don go into other regions to promote their pizza chain using his methods. My mug program did that for a flooring company, that advertised on my mug.

I hope this makes it a little clearer for you, but more importantly, I hope we can start hearing of your projects and the progress you are making.

Woody Quiñones
ImpactYourArea.com

Jason January 13, 2007 10:42 AM

Re: You're excused Jason
 
Quote:

Originally Posted by SteveSki (Post 13475)
Hi Jason, Why don't you ask your questions to someone who has been selling this program to Hotels and Pizza chains longer than Don Alm has?

His name is Don Clay and his website is: http://www.claypublishing.com/site_info.php?id=2

Maybe he will be willing to give you his secrets for free but it's not likely.

One thing about Don Alm is yes he sells info but he also gives much of it away for free and the fact is: His info works but only if one is willing to learn and apply it. Plus one needs to have a Can-Do Attitude. Most people have big Fat But's that stop them from doing much of anything but whine.

Cheers,
Steve Shulenski
www.PetPhotographyBusiness.com


I don't disagree with anything that you said above.

With that said, would it be acceptable for me to grab a few of the images from the claypublishing site throw them up on my own site and then tell fantastic stories of how I have been doing this and for a few bucks I will sell you a package that will teach you how to do it?


Or even closer to home, What if I were to lift a few of your portraits from one of your sites and set up a page where I sold similar info via telling stories of what a great photog I was and you to could be great if you bought my info.
What would you do if this happened?

Remember when it did happen?
Did I help you in that case Steve?

Jason

(Looking forward to hearing your promo this Wednesday on Millards show)

Jason January 14, 2007 02:49 AM

Re: "Marketing and Sales 201"
 
Quote:
Originally Posted by Jason
The question I can't understand is why would a Big honcho marketing exec from a 27 store operation need someone to help them once the cat was out of the bag?

Quote:

Originally Posted by ImpactYourArea.com (Post 13477)
Good Morning Jason,







In a word, "VENDOR".


I understand that several companies use vendors.
. In your daily business of selling ad specialties with K&B, every order you fill is through an outside company.



Being that I have dealt with large corporations over the years, I had wondered that very same thing. I use to think, that if the proverbial cat got out of the bag, I would lose business.

But one day a client of mine revealed something to me, which validates what Don does.

From your viewpoint "Why would this executive pay $65,0000-$70,000 a year to Don, when they could do it themselves."
No this is not my viewpoint. My viewpoint is this....


A chain of 27 pizza joints has a firm grip on how to sell pizzas or they would not have 27 locations would they?
Part of selling pizzas is forming relationships, just like any other business.
What I tried to explain is , based on my own dealings with pizza joints while working at a hotel, that they all work on the relationships with the hotels.

Again, I don't think they should do it themselves, I think they should outsource the production of materials to vendors just like you suggest.
I was drawing on my personal experiences and left out the fact that every pizza joint in a 5 mile radius was always trying to get us to sell their pizzas for them.
This is why I offered Don the REAL ADVICE that I did.
Yes there were a few nudges in the statement directed at Don, but so what??

I Told Don, and everyone else for that matter, to secure the locations first.
Once you have the locations, you have the real estate that everyone wants!
Plain, simple, and REAL advice.
I even offered a link that may help secure a location for anyone that may be interested trying this thing!



Again, in a word, "Cost". If Don's program saved them one third to two thirds in corporation's expenses then $65,000-$70,000 a year is cheap from the pizza chains viewpoint.
Woody, I think that we may not be thinking on the same level here.
We both agree that the job should be produced with outside help, yet I can't understand why They should pay Don an ongoing fee for something that they can hire a Graphic designer and pay them $50 for the job and then send the job to a printer to get a professional looking display (remember I saw Dons and they look Cheap!).
I am not bashing him, just stating my opinion!

Large businesses are not in the business of doing it all themselves. They contract the work out and are always open to ideas that will save them time, money and manpower, but will make them money and build their business.
I agree 100%, however I don't see how paying anyone an ongoing fee will do any of the things you just spoke of!!!!!
They can get te job done for much less $ and will be at least equal in manpower and possibly better on time

If the increase reached or exceeded the projection then Don's program has proven itself. Now the company is ready to move forward and institute Don's program on a contractual basis.
This is where I disagree. I feel they will obviously move forward and pay a graphic deisgner, and a printer to to the jobs instead of don as it will save them even more money "once the cat is out of the bag!"
Unless Don, or anyone else for that matter, has secured the real estate!
Does this help you understand the importance of securing the REAL ESTATE prior to the pizza joint?
You bash my advice as if it is youthful and unfounded, yet the real advice is true and I stand by it!!!


And even with all this raw data, along with program knowledge and advertising locations, successful businesses trust their vendors to keep doing or improving on what they deliver.

This is one less thing they have to do, along with using their personnel to do what a vendor can do for them, faster, cheaper and more efficiently.
My vendors, the graphic designer and printer, are less expensive that Don correct?

As for the real estate end of it. The executive won't upset the balance, if he is in a prime location. The mentality of it says, "If it ain't broke, don't fix it!"

Being that Don has the "IN" with the hotel/motel, sending in someone from corporate, which doesn't have an established relationship, could cost them that prime spot in all the rooms, that is increasing their sales.
Don Doesn't have an in with all of the hotels, he claims to get the go ahead with 7 locations as he was not ready with the others. This leaves 20 markets wide open for them to impliment this minus Don!
Again Woody, another reason not to chase a pizza joint.


I stand behind my post and everything stated in it!
http://www.sowpub.com/forum/showthread.php?p=13451
Is the Real Estate not the most important thing in this deal?
If Don has the real estate secured, they kind of have to use him rather than rely upon their own contacts within don't they?
I guess you can try to do it any way that you wish Woody, however I still say that one should not put the cart before the horse in this case.

If I had a relationship with bic and offered you imprinted pens for $1.00 each with a min order of 200, yet your own relationship with K&B delivered you the same pen for $.75, who ya going to go with?

Now lets assume that I secured the "real estate" with bic and the only place you could get them was through me, where you going to order from?

See Woody, the Real Estate is what this deal is all about


I hope this makes it a little clearer for you, but more importantly, I hope we can start hearing of your projects and the progress you are making.
I tried, you closed your mind and struck me in the eye, that is o.k. though as I have 2 eyes.

Woody Quiñones
ImpactYourArea.com


Don Alm January 15, 2007 02:00 AM

Re: "Marketing and Sales 201"
 
Hey thanks Millard....although I'm VERY agressive when "selling" (I "take no prisoners)....YOU did PRETTY GOOD with the "Menu Books".

1) You got the Locations to agree to accept YOUR Books (even though you showed them mine)
2) You got restaurants to participate AND pay YOU
3) You put the Book together and got them to the locations

Now...when "Renewal Time" comes around you will have an easier time.

Also...I just sold another of my Menu Book Programs (this makes the 2nd town) to a "Graphics Business" owner.

The 1st Town was a "fluke" where the owner of a Graphics business contacted me. AND.....this gave me a thought that possibly Graphics Business Owners would be interested in THIS in the other towns I had.

The next town I sent a PostCard to all the Graphics businesses....informing them my "Menu Book" program was "Available" and if they wanted more info to phone my 24hr Recorded Message (This "Recorded Message" thing STILL works like a charm)

To those who left their Name & Addy I sent my "Offering Letter"...giving them the details of what I had set up...what I was charging...how many accounts I had....how many locations....AND...even asking them to "GO TO THE LOCATIONS AND ASK THE PEOPLE AT THE FRONT DESK HOW THEY LIKED THE MENU BOOKS!

Wound up that 2 people were HIGHLY interested and it became somewhat of a "Bidding War".

It would've never dawned on me that the owners of Graphics businesses would be interested in my Menu Books.

So...you might consider selling the Menu Book business that you set up in Branson. I've been meaning to call you and will try to find time this week.

Later....Don Alm


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