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Old April 22, 2003, 07:06 PM
Steve MacLellan
 
Posts: n/a
Default Re: Disagree to some extent

> Our primary business site has been hosted by
> SiteHost4U since '99. Their site hosting is
> good--otherwise obviously we wouldn't still
> be there.

Hi Mike,

I understand. Since AMS Computer Services bought the business from James Rogers, I have probably (I say probably because I've lost track of the actual number) worked on over 100 websites belonging to clients, plus I have two websites hosted there.

> But we haven't found them to be anything
> special either. We've had various problems
> over the years, especially with mail, and
> the support responses--while usually
> reasonably quick--leave a lot to be desired.

My clients and I have never had any issues that were not resolved quickly.

> Typical would be "we don't support
> that" or "there's no problem on
> our end". At this stage we don't bother
> contacting support for glitches, as we feel
> it would be a waste of time.

While I can't explain any troubles you had with them, they have given my clients and me nothing less then 110%, or else I would not have recommend them to you. I'm not a re-seller of their services so I don't make anything by referring them.

One gentleman I work with who also has a website hosted by sitehost4u, decided he wanted a little more for his money. He decided to go with ecphosting.net. He says support has been fantastic. Thought I would pass this on to you. I trust his judgement, but I don't have any personal experience working on these sites or with the hosting support team. I couldn't recommend them, but they might be worth checking out.

Best Regards,
Steve MacLellan




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