Thanks Phil,
We do receive industry publications, and I am using the internet to learn as much as I can about the industry, competition, etc.
I also have been seeking out sales training resources. Thanks for the links.
And yes... something simple to add "value" to the shops we are courting (outside of our products), like marketing tips, ways to increase the shops customer satisfaction, how to avoid being "nickeled and dimed" by the insurance adjusters... anything else we can provide the shops (than just products) will help set us apart from other product reps..
Good food for thought. Thank you.
Joe
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Originally Posted by Phil
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