SOWPub Small Business Forums  
 

Click Here to see the latest posts!

Ask any questions related to business / entrepreneurship / money-making / life
or share your success stories (and educational "failures")...

Sign up for the Hidden Business Ideas Letter Free edition, and receive a free report straight to your inbox: "Idea that works in a pandemic: Ordinary housewife makes $50,000 a month in her spare time, using a simple idea - and her driveway..."

NO BLATANT ADS PLEASE
Also, please no insults or personal attacks.
Feel free to link to your web site though at the end of your posts.

Stay up to date! Get email notifications or
get "new thread" feeds here

 

Go Back   SOWPub Small Business Forums > Main Category > Original SOWPub Forum Archive
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old October 21, 2000, 09:31 PM
Dien Rice
 
Posts: n/a
Default Looking for your feedback... but first, an incredible true story you won't believe....

This is a story told by Peter Drucker, the famous management "guru". It sounds incredible, but it's worth paying attention to. This is more common than we might realize.

In the early 1950s, Peter Drucker was told a very strange thing by the chairman of Macy's, New York's largest Department Store.

Macy's chairman told him, "We don't know how to stop the growth of appliance sales."

"Why do you want to stop them?" Peter Drucker asked. It seemed quite a strange request. "Are you losing money on them?"

"On the contrary," the chairman said. "Profit margins are better than on fashion goods, there are no returns, and practically no pilferage."

So Peter Drucker tried another question. "Do the appliance customers keep away the fashion customers?" he asked.

"Oh, no," replied the chairman. "Where we used to sell appliances primarily to people who came in to buy fashions, now we sell fashions very often to people who come in to buy appliances."

This answer seemed very puzzling. But then the Macy's chairman continued to explain....

"In this kind of store it is normal and healthy for the fashion to produce 70% of sales. Appliance sales have grown so that they now account for three-fifths. And that's abnormal. We've tried everything we know to make fashion grow to restore the normal ratio, but nothing works. The only thing left now is to push appliance sales down to where they should be."

For almost 20 years after this conversation took place, Macy's sales drifted lower and lower.

Many "reasons" were found for this drift -- such as the decay of the inner city, because such a store was "too big," and plenty of other reasons.

However, when a new management team was brought in in 1970 and reversed the emphasis on fashion, and stopped trying to hinder the growth of appliance sales, Macy's sales and profits began to take off again.

At the same time that Macy's was trying to do what they could to cut down on appliance sales, Bloomingdale's (also in New York City) was noticing the same trend. They were even MORE of a fashion department store than Macy's, but their reaction was different.

Bloomingdale's decided to run with the opportunity. It realized that something unexpected was happening, and analyzed it. On the basis of that, it built a new position in the marketplace centered around it's Housewares Department. It also refocused its fashion sales to reach a new kind of customer -- the customers who were buying all the appliances.

By using these strategies based on the unexpected success they saw, Bloomingdale's catapulted itself from being the 4th most popular New York Department Store to 2nd spot.

While Macy's still has the biggest sales in volume, Bloomingdale's became "the smart New York store." While several other contenders -- such as Best -- disappeared altogether.

The point is that, unexpected success often reveals an underlying trend. If you don't grab the trend, you could be left behind....

Now I'll come to my question.... The thread about futures, day-trading, and so on, was pretty big! Clearly there's a lot of interest in this sort of thing, and in getting more information and discussion about it....

However, as many have noted, this is not really a "financial" discussion forum. However, I don't want to ignore the interest in this topic (and I'm quite interested in it myself too!)....

So, I'd like your feedback.... Do you think we should possibly....

- Also discuss these financial things on this forum (though this might alienate some of the regulars here)....

- Create a new forum where we could discuss this....

- Any other suggestions you may have....

What do you think?

I'm looking forward to your feedback!

Thanks, :)

Dien Rice
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are Off
[IMG] code is On
HTML code is On
Forum Jump

Other recent posts on the forum...


Seeds of Wisdom Publishing (front page) | Seeds of Wisdom Business forum | Seeds of Wisdom Original Business Forum (Archive) | Hidden Unusual Business Ideas Newsletter | Hotsheet Profits | Persuade via Remote Influence | Affia Band | The Entrepreneur's Hotsheet | The SeedZine (Entrepreneurial Ezine)

Get the report on Harvey Brody's Answers to a Question-Oriented-Person


All times are GMT -4. The time now is 03:48 PM.


Powered by vBulletin Version 3.6.0
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.