Re: OK, we mght as well get the VS going here Mr. Net Guerrilla...

Gordon wrote -

So... the battle lines are drawn, the gauntlet is thrown, etc. *g*

> Why not take a major exception? Let's take a
> look at this.

Or a general exception. *g*

> True. Where is your control? How do you
> monitor which web sites are selling it,
> giving it away, or having it stolen. I
> concede you locked it well and this isn't
> much of a problem, really.

Correct. In this case it would be very controlled. I would market the e-booklet only through select sites. There are ways to control the license so that if said e-book is copied, it won't open on any other computer. This is *exactly* what Mighty Words is doing. There are some *HUGE* downsides to doing it this way and I wouldn't use their method but the point is this part of the process can be as controlled as you want it.

> So you have the same 24/7 ability, only REAL
> people answer the phone, a REAL book is
> made, a REAL product is sent.

Ok. So there are 24/7 methods to support both of us.

> You do of course have to pay for this
> service, but once the initial expenses are
> covered, you simply get checks every month
> sent right to you, or better yet directly
> deposited into your account because you're
> skiing at Sundance.

I suspect the upfront cost for this would be higher than for the all-electronic method. Plus, who pays delivery costs? Again, with the all-electronic method delivery costs are almost non-existent.

> I could be wrong about this. Probably am.
> But when I hear software, I just have to
> think of SUPPORT. Of some kind.

> The MORE software you sell, the more SUPPORT
> for it you better have. So, do you factor
> any time in the VIRTUAL process for support
> of software, or is it one of those MS deals
> where once you "lease" the
> software, you'rr on your own *g*?

Well, software support can be semi-automated as well. First, proper software design will cut down on support issues. Second, good online help will reduce support issues as well. Third, creating an FAQ page(s) of well... frequently asked questions will reduce this as well. And for the support that you do have to do, that can be handled via e-mail. Only. It would be stated up front. Something like, "in order to keep our costs low and pass the savings onto you, we are able to respond to support requests via e-mail only." Yes. You're correct. Support *can* be a huge time and money sink. But if done correctly, it doesn't have to be.

> YOU BET. That is why it is THEN and NOW, The
> Net Guerrilla VS The Student of the
> Masters...we will be presenting different
> VIEWPOINTS... and we'll both be right of
> course.

Of course!

> You could get 10 executives' butts in an
> EXECUTIVE SESSION of

> HOW TO DOUBLE YOUR SALARY IN 90 DAYS by
> someone who did it.

> I think 295 would be a MINIMUM, considering
> I used to get 495.00 for my average and
> ordinary job searches.

I like it!

> So how many packages would you have to
> market to make that $2,950.00 of a ONE day
> seminar, and when it's over, it's OVER, you
> go home and don't worry about answering your
> e-mail, that dumb question from Homer
> Simpson who can't figure out how to use your
> software...

I like this better!

> We'll discuss this more my friend. I can see
> I'm going to have be really PREPARED to deal
> with you.

Looking forward to it! Bring it on! *g*

> The folks who are going to listen to THEN
> and NOW are in for a real treat...or a
> bloodbath...HA!

Are they ever!

Rick Smith, "The Net Guerrilla"