SteveSki
June 19, 2012, 08:59 PM
Hi Tom, Thanks for helping out… You can register and download the Desktop client at: https://www.crystalfd.com/register
I'll PM you the Voucher Code to activate it.
There are video tutorials. The most important ones are marked in Red. You can tell English is not Radu’s native language (he’s Romanian) but does a fair job.
You just ad one line of code to your site… it comes with a plugin for people with WordPress sites… and at this time its only works on PCs not Mac.
Also the support center cost an extra $4.95 per month… I didn’t realize that until now. But for helping Radu out he has agreed not to charge you anything.
Users get 150,000 page views per month before having to buy extra credits… If you need extra credits Radu said to tell you not to buy them. Just let him know and he will add extra credits to your account.
With the support center you can get your messages to your desktop and you can reply to them from there. You can have all of your sites in one place and if you have multiple operators, messages get broadcasted so they can work in teams and assist customers.
You can have up to 5 sites and 3 operators.
Pay attention to the "EYE" Icon as that permits you to see what a visitor see’s … watch he mouse movements… ect....
Thanks again... Radu can really use some reviews.
Cheers,
Steve
I'll PM you the Voucher Code to activate it.
There are video tutorials. The most important ones are marked in Red. You can tell English is not Radu’s native language (he’s Romanian) but does a fair job.
You just ad one line of code to your site… it comes with a plugin for people with WordPress sites… and at this time its only works on PCs not Mac.
Also the support center cost an extra $4.95 per month… I didn’t realize that until now. But for helping Radu out he has agreed not to charge you anything.
Users get 150,000 page views per month before having to buy extra credits… If you need extra credits Radu said to tell you not to buy them. Just let him know and he will add extra credits to your account.
With the support center you can get your messages to your desktop and you can reply to them from there. You can have all of your sites in one place and if you have multiple operators, messages get broadcasted so they can work in teams and assist customers.
You can have up to 5 sites and 3 operators.
Pay attention to the "EYE" Icon as that permits you to see what a visitor see’s … watch he mouse movements… ect....
Thanks again... Radu can really use some reviews.
Cheers,
Steve
