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This approach brightens the world up...!
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I love your ways of achieving instant rapport! (I think it's ingenious! ) (By the way, if you like Glenn's posts, you really ought to get yourself on his email list... His are among my favorites...!) I'm just reading through Elmer Leterman's book, "The Sale Begins when the Customer says No" (originally published in 1953) - which Gordon recommended many years ago... And only now am I getting around to seriously reading it... I wish I had started earlier! Elmer Leterman's approach is the closest I've ever seen to what you do... But of course, you're still a notch above... (No "flirt testing" with Elmer Leterman!) I find your stuff super-inspiring... Thanks Glenn! We need more of this in the world... It brightens the world up, and also helps put food on the table, too...! Best wishes, Dien
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