Need some help finding an item here on the forum...

The item gave instructions on how to strike up and continue a conversation when in an awkward situation.

I thought I had either saved it or saved a link to it, but can't find it on the computer, nor can I find the posting that had it here on the forum. I thought it was in one of Glenn's or Dien's posts.

I have a teen nephew who tends to be introverted and thought the content of this would help him learn to make and carry on conversation with others.

If anyone remembers it, I would appreciate pointing me to it.

Thanks in advance.

Cornell