Marketing Lessions from a Mall Kiosk Vendor

James -

I went to the Razzle Dazzle web site to check it out.

Because I have some scratches on my bathroom mirror, I emailed the company to ask if Razzle Dazzle would remove them.

They quickly emailed me back saying "Razzle Dazzle can polish mirrors and glass brilliantly, but not remove scratches."

I then emailed them back and asking them to comment on the story you told about the college kid using Razzle Dazzle to remove scratches from eye glasses.

Six hours later, still no response from the company.

Silence may be golden, but, in this case, it may tell another story as well.

Anyway, I guess I'll have to live with a scratched mirror a bit longer.

Best regards, James.

Robert M. Campbell