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Hi Collier, I have a suggestion. You will find this system in a book called 7 Steps to Freedom II, and you can get it at www.incomeandhappiness.com You will find that STEP FOUR of this process is: Operating systems procedures that document activity flow, schedule follow up activitity and identiffy the location of all key items in your company. There are several Macro flow charts and check offs that address this. It seems to be a common practice these days, to fudge the reports and screen the truth from managers, supervisors and even owners of the company. Get this book, and if the systems don't work, you can use it (it's heavy) to bop your underlings on the head with...OH, be sure to read the chapter about policies and procedures and check with human resources before you take such action...otherwise, YOU won't have that problem, you'll be looking for another job...HA! Seriously, The flow charts and check offs have been used successfully for over 35 years in a 150 million dollar company that has 500+ employees, they might work for you too. Good luck Gordon Jay Alexander |
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