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Old October 10, 2008, 03:23 PM
Sandi Bowman
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Default Re: I go through this horse manure 3x per year -- any suggestions?...

The best movies have portions that were spontaneous changes that made the movie more real and believable to the audience. Jimmy Stewart was a master of improvisation when filming. Ask my husband...he used to play in westerns.

If you enjoy chatting with robots, and your customers do, too, then follow your scripts to the letter and see what happens. Odds are they won't like your experience should prove to you. Scripts are for LEARNING THE FACTS so you can present the information, and sell, based on your customer's reactions and interests in a spontaneous, friendly, non-threatening manner...period.

Here endeth my input on this. No sense wasting my time on folks who aren't willing to learn from those who've been there, done that. I think you have real potential, TW, but you really need to get rid of your prejudices first.

Sandi Bowman
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