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Old October 11, 2008, 02:40 AM
Ankesh's Avatar
Ankesh Ankesh is offline
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Join Date: Sep 2006
Location: Mumbai, India
Posts: 688
Default Re: Its NOT a sift-sort problem. Its a sales problem.

Thanks TW,

I was once involved in fund raising for a club I was a member of. We did very well in getting people to pledge for funds during a get together. Many people wrote their names and the $ they would give on a long paper.

But then, it was a all different game when we had to go and actually get the pledged money. Many people were now hesitant. We had to call on a few of them 4-5 times.

The error in our case was simply: we didn't close when the prospects were the most enthusiastic. Many of them pledged money because they were in a group setting. They really didn't want to give money. They were simply pressurized to save face.

Yes - its a problem in the sales technique. We could have used the silent tender way of getting people pledge money (would mean lower donations but also getting money from only those who wanted to give). Or we could have done a better job in persuading the people in why its in their best interests to donate - and get rid of some of their objections. And we should have definitely followed up within half a day of their pleding. Not on Monday - like we did.

It all boils down to the initial sales approach and the expectations that are set.

---

From what you've been saying, I think the problem is:

You have a strong personality while selling. That makes people raise their hands. But you are not covering all their objections. Their is a flaw somewhere in your initial selling technique. And thats why, on further thought, the prospects clamp up. They don't respond because they don't want to face you and be persuaded* again.

* It could be something as simple as speaking very quickly. Its a known way of pressurizing people to say yes. But always leaves them thinking later on - with a bad taste in their mouth.

----

I'm a bit surprised TW. Glenn so kindly offers to help to rewrite your script (which everyone who has read it has said its not that good). And you say "maybe"...

Were you just looking for validation?

Last edited by Ankesh : October 11, 2008 at 02:59 AM.
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