SOWPub Small Business Forums  
 

Click Here to see the latest posts!

Ask any questions related to business / entrepreneurship / money-making / life
or share your success stories (and educational "failures")...

Sign up for the Hidden Business Ideas Letter Free edition, and receive a free report straight to your inbox: "Ordinary housewife makes $500,000+ a year in her spare time, using a simple idea, and her driveway!"

NO BLATANT ADS PLEASE
Also, please no insults or personal attacks.
Feel free to link to your web site though at the end of your posts.

Stay up to date! Get email notifications or
get "new thread" feeds here

 

Go Back   SOWPub Small Business Forums > Main Category > SOWPub Business Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

SOWPub Business Forum Seeds of Wisdom Forum

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #3  
Old October 13, 2008, 04:26 PM
MichaelRoss
 
Posts: n/a
Default What would you do?... Close the business!

TW,

Thanks for making the question different.

What would *I* do if the customer never called me to Book In; if when I return their call they never get back in touch?

I would Not lose sleep over, what I perceive to be, their lack of respect. I would think... self, this is the wrong business to be in, I thinks I'll do something else. Close the business down and do something else.

I'd do this because I understand the following... people will only pay for something they can't do themselves but feel they need doing; can do but really don't like doing it or don't do very well; or flat out refuse to do for their own reasons.

People will Pay to have their computer repaired if it goes on the blink, but will toss a kettle or torch and just buy a new one.

Some people will do their own painting while others will hire painters in.
Some hire lawn mowing men while others do it themselves.

But if you're offering nose picking services, you're going to struggle.

Now, there's only going to be two reasons why you're getting the results you are...

1: Those who respond to your marketing and even past customers, are not the right market for your widget. You Think they are because you've had Some success after multiple contact attempts - but - that's just sucked you in to doing what you're doing. (Sometimes the worst thing that can happen is you have a tiny success.)

2: The business doesn't fit the "can't do, can't do well, don't want to do, refuse to do" criteria - not as you think it does. Which is to say, people just don't think they need this thing as much as you think they need it. And you need to be able to accept that.

You cannot Force people to return a call; let you know "No". You either accept that, or get all bothered about it. Learn to go with their "lack of returned phone calls" flow - or - close the business and do something else for your own sanity. Or, or... spend time figuring it all out and when, after years, you find the Solution, then sell that to all the other people who want to beat themselves up over potential customers not returning call.

Me? I'd shut it down and move on.

Michael Ross
Reply With Quote
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Other recent posts on the forum...


Seeds of Wisdom Publishing (front page) | Seeds of Wisdom Business forum | Seeds of Wisdom Original Business Forum (Archive) | Hidden Unusual Business Ideas Newsletter | The Great Ideas Letter on CD | Hotsheet Profits | The Art of Leverage | The Success Report | Persuade via Remote Influence | Writer's Friend (software) | Affia Band | The Entrepreneur's Hotsheet | The SeedZine (Entrepreneurial Ezine) | The Fly Low Collect Dough Update Hotline

Get the report on Harvey Brody's Answers to a Question-Oriented-Person


All times are GMT -4. The time now is 02:34 PM.


Powered by vBulletin Version 3.6.0
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.