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  #1  
Old October 15, 2011, 11:05 PM
-TW
 
Posts: n/a
Default Re: [Another] nifty headline idea...

Quote:
Originally Posted by ThePromotionalGuy.com View Post
I don't believe you simply said, "Wow is that really the price?" For a retailer to tell you that means you came into their establishment and insulted them by questioning them on their pricing as though you knew better. Or you put up a stink and wanted them to drop their price and said you can get that item elsewhere cheaper.

Clearly you have never been a retail store owner. If you only knew what overhead, payroll, taxes, permitting, advertising, marketing & a score of other costs their were to maintain that business and keep it open, so you the public can come in and browse, you would be mindful enough to know their profit margins are typically less than 10%.

If you can get it cheaper elsewhere, then move on and go get it. Don't take it out on the retailer by questioning them or complaining about it.

What's really not nice is people complaining about a retailer when they have no vested interest in the business, but think the retailer has to drop their prices just to make you happy.


Woody...

Maybe she was saying "Is that really the price" meaning she couldn't believe how LOW the price was -- then the merchant said, "I can charge more if you want." In which case your reply makes no sense.
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  #2  
Old October 16, 2011, 12:28 AM
ThePromotionalGuy.com
 
Posts: n/a
Default Re: [Another] nifty headline idea...

TW,

Had she not said this I might have believed her:

"Actually, I have had a merchant tell me that "I can charge more if you want". I remember I did get a little hot under the collar.

Having owned retail stores in the past, the only time customers get hot under the collar when a retailer says that is when you won't drop the price because they saw it somewhere else for less and love to make an issue at of it. I've seen it 1000's of times when I was in retail.

When a customer sees a deal and can't believe they have a better price in front of them and say, "Is that really the price?" and we come back with "I could charge you more if you want" their knee jerk reaction isn't anger but, "No, no I'll buy it! Did you know such and such is selling it for more?" Instead of anger it is "Thank yous and I'm going to tell all my friends to shop here." That's why I don't believe her.

Quote:
Originally Posted by -TW View Post
Woody...

Maybe she was saying "Is that really the price" meaning she couldn't believe how LOW the price was -- then the merchant said, "I can charge more if you want." In which case your reply makes no sense.
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