Click Here to see the latest posts! Ask any questions related to business / entrepreneurship / money-making / life NO BLATANT ADS PLEASE
Stay up to date! Get email notifications or |
|
SOWPub Business Forum Seeds of Wisdom Forum |
|
Thread Tools | Display Modes |
#13
|
|||
|
|||
Re: Thanks Dien and a couple of tidbits.......
WOW! Thanks for the "Tidbits". You can ignore my "P.S" in my previous post. you answered my question here about your team.
And you hit on a CRITICAL point about SUPPORT. I am jumping up and down agreeing with you. This is like a Blindspot, that some small business owners just don't THINK THROUGH. This was one of the major reasons I've "shied" away from looking at software type solutions. The cost of maintenance/support is sometimes NOT worth the effort. We used to run a Help Desk for some clients and while I was greatful to provide the service and add value, I still have some "shell shock" from the quantity of SIMPLE to ABSURD requests that come through. ( A Lot of the questions were NOT related to I.T AT ALL. Hence my "Absurd" comment ) The volume can quickly become overwhelming if you are not prepared. Thanks again Cornell Quote:
|
Thread Tools | |
Display Modes | |
|
|
Other recent posts on the forum...
Get the report on Harvey Brody's Answers to a Question-Oriented-Person