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SOWPub Business Forum Seeds of Wisdom Forum |
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A different perspective...
Quote:
I don't know the whole story, of course (probably only the employee does), but... In any restaurant business, including fast food restaurants, there are certain conditions in which they will have to throw out the food. For example, if food is heated, and it's near the end of the night - if they don't sell it that night, it will be thrown out. Glenn said he went there around 8 pm or so. It's possible that chili, if it wasn't sold that night, would be thrown out anyway (as they can't keep it around in a heated condition, and sell it tomorrow)... So - it was still good chili. It may have been near closing time. So - Glenn did a nice thing for the employee, and he ended up getting something "extra" for free. But Wendy's may have made no loss, since if it wasn't going to a customer that night, it would have just been thrown out. Anyway, I don't know how Wendy's specifically operate - but I've gotten free "extra" food from some restaurants near closing time, just for that reason... If they didn't give it to someone, it would just be thrown out (even though the food was still good). It's not really the customer's responsibility (in my opinion) to figure out how every restaurant works, and whether what a staff person does is "allowed" by their rules or not... If the staff person does it, I would assume it's allowed. The lesson, though, is the important thing - which is, if you do something nice for others, they'll often do something nice for you in return! I think it's a great lesson... Best wishes, Dien |
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