SOWPub Small Business Forums  

Click Here to see the latest posts!

Ask any questions related to business / entrepreneurship / money-making / life
or share your success stories (and educational "failures")...

Sign up for the Hidden Business Ideas Letter Free edition, and receive a free report straight to your inbox: "Idea that works in a pandemic: Ordinary housewife makes $50,000 a month in her spare time, using a simple idea - and her driveway..."

Also, please no insults or personal attacks.
Feel free to link to your web site though at the end of your posts.

Stay up to date! Get email notifications or
get "new thread" feeds here


Go Back   SOWPub Small Business Forums > Main Category > SOWPub Business Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

SOWPub Business Forum Seeds of Wisdom Forum

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old January 13, 2009, 02:52 PM
GordonJ's Avatar
GordonJ GordonJ is offline
Join Date: Aug 2006
Location: West Palm Beach, FL
Posts: 3,451
Default Have you had a similar experience regarding shopping?

In the Jan. 2009 NOBS Marketing Letter (Dan Kennedy and Bill Glazer) Dan tells the story of his adventure to a mall.

He spent hundreds of dollars in several stores and not ONE person offered him a decent sales pitch for an upsell or add on. ONE person tried, and he gets some credit, but Dan says it was a lame attempt.

Elmer Wheeler was a conultant to retail stores and his Tested Sentences came out of the retail trenches. Today, retail hires clerks. Many rude ones too.

Clerks over salespeople. And in this same issue of NOBS Marketing Letter they list the 1,956 "departures" from the scene including the stores of MACYS, Home Depot, Wilson's Leather, Foot Locker, Zales and many other names.

Dan suggested and I'm going to agree with him...maybe if the stores had a little more salesmanship (which is the ultimate customer service) and fewer clerks standing around gossiping with each other...some of these 1,956 stores and the thousands of employees losing jobs...

might still be viable.

So, start your year off with a review of this tome I wrote several years ago:

The PROSPECT as Product. If you haven't read it in awhile, give it once over.

The stores and companies that will survive and thrive in this down economy will be the ones who put the customer first. Amazing, yet seldom used concept.

Did your holiday shopping mirror Dan's and mine? I couldn't find a knowledeable clerk in any of the stores I visited. If you have a positive experience, lets give them some free press. Wish I could start it off, but not a single store had ONE decent clerk to assit me in my holdiay shopping.

Gordon Jay Alexander
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Other recent posts on the forum...

Seeds of Wisdom Publishing (front page) | Seeds of Wisdom Business forum | Seeds of Wisdom Original Business Forum (Archive) | Hidden Unusual Business Ideas Newsletter | Hotsheet Profits | Persuade via Remote Influence | Affia Band | The Entrepreneur's Hotsheet | The SeedZine (Entrepreneurial Ezine)

Get the report on Harvey Brody's Answers to a Question-Oriented-Person

All times are GMT -4. The time now is 12:28 PM.

Powered by vBulletin Version 3.6.0
Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.