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Old August 27, 2002, 08:33 PM
Philip
 
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Default Re: Invasion!

Hi

Thanks for your thoughts.

Isn't it a shame in this jolly old world of ours that the same information is used for good and bad?

Yes we check what sort of browser people are using, so that we can make sure our site is visible and valuable to the most people.

Yes we like to know what they are looking for so that we can give them more of what they want.

Yes we want to track the way they navigate through our site, so that we can make sure they aren't getting lost.

All positives, yes? Isn't that the essence of selling and customer relations - making their experience with us better and more valuable for THEM?

As I said, it's a shame that we're fighting the do-badders in this whole thing, and the end result is that in our (reasonable) attempts to protect our privacy, we're necessarily missing out on so much. We end up insulating ourselves from both the bad AND the good. Don't know the solution.

Oh well, all food for thought:-)

Best

Philip

> Hi:

> Tracking a referrer page is one
> thing...capturing the actual search string
> is quite another.

> I would consider it an invasion, and in the
> back of my mind would wonder what other
> information you covertly gleaned from my
> computer...it would be enough for me to not
> have any further dealings with your business
> or site.

> This is a great example of the types of info
> a computer gives up from trusting and
> unsuspecting surfers...this should be a
> wakeup call to members to take security
> steps necessary to protect themselves.

> Cornell
 


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