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SOWPub Business Forum Seeds of Wisdom Forum |
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#1
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![]() Companies that do not advertise or promote go out of business or bought by someone that does these things.
Jiffy Mix I heard of so where they adverise. I just do not recall were I heard about them. Gordon could you be wrong? |
#2
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![]() Quote:
I know of several businesses in my town that don't advertise. 100% of their business is by referral, or repeat business based on their product quality and reputation. I told one of the owners that I'd given him a recommendation on a local chat board, and he groaned "I have more business now than I can handle". If you have a high quality product that people desperately need, you'll have to get a stick to keep them away. It only takes one referral to get the ball rolling. |
#3
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![]() You said...
"I told one of the owners that I'd given him a recommendation on a local chat board, and he groaned "I have more business now than I can handle". If you have a high quality product that people desperately need, you'll have to get a stick to keep them away. It only takes one referral to get the ball rolling." That doesn't really prove anything. There's a big difference between having 'enough' -- or even 'more than enough' -- customers, and getting as many customer as you can. There are plenty of biz's who have 'enough' customers. Most biz's have 'enough' customers. I run into them all the time. That's is no indication of how many MORE customers they would/could get via using *active* marketing methods (soliciting, etc.). Just because they don't HAVE to expand, doesn't mean they shouldn't expand. Imo, if (even) THOSE types of biz's tried, they'd find they could increase their biz by a factor of 700-1,000% by using active methods. Saying 'all the customers they can handle' is meaningless, really. What they really mean (usually) is, 'all the customers they WANT.' -- TW |
#4
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![]() Sure it does. It proves that Joe's statement, about businesses that don't advertise, is false. It means that an additional customer would have to wait in line to be served. Remember, I was talking about desperate need, not somebody wanting a hamburger. Quote:
The guy told me he had all the business he could handle. I took him at his word. By way of further explanation, these businesses are technical trades businesses. Like air conditioner guys, roofers, and like that. Each of them decided to start their own shop to get rid of a boss. Each of them are highly skilled at their trades, nice guys who give good service, and have no idea how to run a business much less grow a business. They have just created their own jobs. Even so, none of them advertise or promote in any way, and have all the business they can handle. Not everybody wants to be rich and famous, or employ hundreds of workers while sitting on the beach. Some guys enjoy their work and as long as they can make a good living at it they're happy. |
#5
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![]() Quote:
Oh, I see what you mean -- one person operations who want to stay that way. Nothing wrong with that. To some, that's the ultimate. All I'm saying is, if they DID want to expand, they could -- and the best way to do that (is / may be) to go the 'soliciting' route. We may agree on that. I see your point was, it IS possible to have 'enough' work -- or even 'more than enough' work via the 'magnet' route. Yes, I'd agree with that. But that's no indicator of how much more work would or wouldn't come from going the 'outgoing' route (if they ever did do that). Sorry if I misinterpreted what you were saying. -- TW |
#6
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![]() Quote:
Just for the sake of conversation... Your statement here could also be wrong. I experienced this myself. Tiny niche business, less than 2,500 people active in it in the USA at any one time, highly skilled people, highly dangerous, extremely technical work. So my partner and I decided we'd had enough of 'their' way of doing things and started up our own operation. We spent months visiting and talking to every potential customer in the area. We banged on doors, made phone calls, sent letters, offered cut rates, and let ourselves be seen and known. Our service was one that nobody wanted, because it is so expensive, but when they needed it they desperately needed it. All that, and we got zero work. Nothing. And then, when the desperate need reached it's peak, a competitor stumbled and got behind in his work. That's when we learned that we'd been soliciting the wrong people. The whole business was controlled by ONE person...who had a contract with all the people we'd been talking to. HE didn't care if we lived or died, until HE needed us. At that point, our quality of work proved itself and from then on we had more than we could handle safely. Maybe your statement would be better as "and the best way to do that (is / may be) to go the properly targeted 'soliciting' route." |
#7
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![]() I thought that went without saying (targeted).
The list, or 'universe' is the most important thing to get right (first). Soliciting well to a bad list will produce nothing, yet soliciting (even) badly to a good list will produce SOME results. The WHO is more important than the HOW. Also, one can make a list of who qualifies, without their knowledge or consent. -- TW |
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