![]() |
Click Here to see the latest posts! Ask any questions related to business / entrepreneurship / money-making / life NO BLATANT ADS PLEASE
Stay up to date! Get email notifications or |
|
SOWPub Business Forum Seeds of Wisdom Forum |
|
Thread Tools | Display Modes |
![]() ![]() ![]() ![]() ![]() ![]() |
#14
|
|||
|
|||
![]() Thanks Tom,
Customer Satisfaction Team members get yelled at, complained to and generally treated miserably. But what IF you Used The GOLDEN RULE? Made them Laugh? These folks have a LOT of power to help you - IF THEY WANT TO. Glenn ======== ======== Hi, Last night I was reading an E-book on the Amazon, Fire HD 8 Tablet I bought on Nov 30, 2016. Got up in the morning. Turned it on. Dead as a Door Nail. I had recharged it all night. But even the power button got NOTHING. So. I went to my BackOrders at Amazon.com - Clicked on the "Return or Replace" Button. And it said, "This item is past warranty. Can no longer be replaced." Not the exact words. But you get the idea. YIKES. Next I decided My buddy Jeff Bezos wouldn't let me down. I just needed to talk to someone "Live". Clicked down thru the HELP button. Entered my phone # - and the phone instantly rang. 10:30Pm and I was talking to Melissa from FL who admitted she works from home - when I heard a kids in the background. I Told Melissa 3 Things: #1 - "As an Amazon PRIME member I'm one of your best customers." And I needed her help Because I was building a whole website using Photos taken from my new Amazon Fire (Camera & Video.) She laughed when I explained how I was posting Before and After Ax and SledgeHammer log cutting photos at www.BackYardCow.com - and was Depending on her to Tell JEFF BEZOS this is the First Camera I can use Successfully because it's so Simple. #2 - Then I mentioned I had just read that Amazon Reported 50% PROFITS this quarter. And that I had read Jeff's biography. Melissa was laughing. #3 - Finally I explained how I am compiling lots of Lotto Ticket case studies for a new book on Amazon Kindle. And I needed my Amazon "Fire" to see what the book looked like on a computer And a tablet. And explained how if She Gave Lotto tickets to The Cooks at Restaurants where she eats She might get Extra Food on her plate - sometimes too. Like we do. Melissa said, "Thanks." And laughingly said, "I'll try that." Melissa Decided to help me. When she Checked: I - She said my "Fire Tablet" was out of stock. II - She kept looking and Found One. And shipped it to me. III - Emailed me a shipping label so I don't have to pay S & H to return my Busted "Amazon Fire" tablet. So. (Date Ordered) Nov 30, 2016 to (Date BUSTED) Feb 14, 2017 - meant my Amazon Fire was Beyond The Guarantee. But a Little Golden Rule Flirting with Melissa Resulted in a - 89.99 New Amazon Fire Tablet and 20.00 s & h 109.99 Thanks, Glenn |
Thread Tools | |
Display Modes | |
|
|
Other recent posts on the forum...
Get the report on Harvey Brody's Answers to a Question-Oriented-Person